JARS Cannabis / Receptionist - Part-Time

Ready to elevate your career path to a new all-time high?

JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration.

Implementing a progressive approach, we aim to provide only the highest quality of product and service to our customers and the communities that we are fortunate to inhabit. Striving to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible.

Does this spark your interest? If so, we'd love to hear from you!

What we are looking for:

We are looking for someone who is friendly, tech-savvy, organized, great at multi-tasking, and can handle a busy/rapid setting. As a Receptionist, you will be the first point of contact for our customers, so the ability to make a customer's day an amazing one from the moment they walk in the door is key! The position of Receptionist is responsible for checking in new and existing patients per state and CRA requirements, creating patient profiles, and generally assisting where needed. This successful candidate will also undergo a mandatory training through our groundbreaking JARS University training. This training is done both virtually and in-person at our mock-store training facility to ensure that our staff is well-educated and trained on JARS' policies, procedures and company culture.

Job Duties

Verifying customers legal age requirement, registering new customer in the POS system, and scanning in returning customers
Checking customer purchasing allotments through POS system upon check-in
Promoting the JARS brand and getting customers excited about shopping at our location
Welcoming guests and customers into the store with a positive, upbeat, and friendly demeanor
Using proper greetings and salutations to all customers at all times
Assisting with curbside and online orders when needed
Answering calls with professional and proper phone etiquette
Provide customers with information regarding products, store hours and location, daily specials, website address, and more.
Emphasizing the JARS Loyalty Program, campaigns, events, daily texts, etc.
Show up to each scheduled shift timely and presentable
Communication to budtenders for order completion updates
Creating personable and memorable experiences for all store patrons
Always maintaining Michigan & CRA compliance
Performing opening, mid-day, and closing tasks, as well as general upkeep of the reception area
Supporting store management in an administrative capacity, as required
Adhering at all times to all applicable laws, regulations, policies, compliance, and protocols
Monitoring customer ques at all times
Keep all online/paper menus current with daily offerings

Requirements

Minimum 1 year of customer service experience working within in a retail, sales and/or hospitality environment
1 year previous administrative and/or Front Desk Receptionist experience
Must have strong attention to detail, organization, multi-tasking, and follow-up skills
Excellent customer service skills and communication skills
Must be able to work cooperatively as a team member
Must be 21 years of age or older
High school diploma or General Education Diploma (GED) is required

Work Atmosphere/Physical Demands

Requires some standing and some bending, stooping, and stretching
Ability to operate a computer, POS system and other office equipment
Work will generally be performed in a fast-paced retail cannabis dispensary
Involves frequent contact with patients and staff
Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion

Why JARS Cannabis? At JARS Cannabis, we pride ourselves on being more than just a retailer - we are a community. Our values of being Inclusive, Daring, Nimble, Playful, and Gritty are at the heart of everything we do, and they make us as great as we are.

Inclusive: We believe in creating a welcoming environment for everyone. Our team is diverse, and we celebrate the unique perspectives and backgrounds that each member brings. We are committed to fostering an inclusive culture where everyone feels valued and respected.
Daring: At JARS Cannabis, we are not afraid to take risks and push boundaries. We are constantly exploring new ideas and innovative approaches to stay ahead in the industry. If you have a bold vision and a passion for creativity, you'll fit right in.
Nimble: The cannabis industry is fast-paced and ever-changing, and so are we. Our team is agile and adaptable, always ready to pivot and seize new opportunities. We thrive on the excitement of change and are always looking for ways to improve and grow.
Playful: We believe that work should be fun! Our playful spirit is reflected in our vibrant store environments and our approach to customer service. We encourage our team members to bring their authentic selves to work and to enjoy the journey.
Gritty: Success in the cannabis industry requires determination and resilience. We are a team of hard workers who are not afraid to roll up our sleeves and get the job done. Our grit and perseverance are what set us apart and drive our success.

Join Us!

If you are passionate about cannabis and want to be part of a team that values inclusivity, innovation, agility, fun, and hard work, JARS Cannabis is the place for you. We offer a supportive and dynamic work environment where you can grow your career and make a real impact.

Apply today and become a part of the JARS Cannabis family!

Employee Benefits

Free Employee Assistance Program
Health, Dental & Vision Insurance (full-time employees only)
401(k) Plan
Paid Time Off
Employee Discount
Monthly Bonus Incentives
Internal Growth Opportunities
Life Insurance
Personal Significance Time
Paid Volunteering Opportunities
Holiday Pay
Bereavement Time Pay
Paid Paternity Leave

Job Types: Full-time, Part-time

Schedule:

10-hour shift
8-hour shift
Holidays
Monday to Friday
Weekend availability

JARS Cannabis is proud to be an Equal Opportunity Employer. JARS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.