Resident Care Coordinator

The Resident Care Coordinator is responsible for assisting with the planning, organizing, staffing, directing, and coordinating the Assisted Living and Memory Care neighborhoods to ensure quality care for residents; be knowledgeable of and implement federal, state and local regulations for a safe and engaging experience for the residents, personnel, and physical environment.

KEY RESPONSIBILITIES:

Assists with the oversight of the care of the Assisted Living and Memory Care neighborhoods and assists with the direction of the day-to-day functions of staff
Ensures that emotional, physical, psychological, and safety needs are met through all program services and activities
Assists with managing labor costs, supplies and other line items in department budget
Meets with staff and support personnel to plan and schedule shifts, services, programs and activities
Assists with the supervision and development of the performance of all care department team members
Assists with the supervision of employees. Assists with interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Assists with the supervision and provide daily care services to residents, including but not limited to: Completion of care assessments and resident care plans, discussing changes in resident condition with physicians and responsible party members, introducing interventions to reduce falls based on individual resident needs, etc., reviewing progress notes, medication and care task records. Also provide medication administration and help with resident care, as needed
Assists with the implementation, coordination and management of person-centered care based on company's philosophy, mission and core values
Direct resident well-being according to State regulations to ensure appropriate and acceptable standards of care and adequate staffing
In collaboration with Director of Wellness, coordinate, complete, and/or review data reports and queries in compliance with Company's Resident Care Quality & Analytics program and protocols
In collaboration with Director of Wellness, conducting care conferences and completing timely assessments and accurate care plans in the electronic health record, plus communication with Business Office Manager any additional care given for accurate resident billing
Maintain a working knowledge of state regulations, policies and procedures, dictated for compliance
Assist with initial and on-going training for caregiving team members as well as other community team members as necessary and as applicable based on State-specific regulations as well as Company's policies and procedures
In conjunction with the community's multidisciplinary team, coordinate the resident move-in process including screening, assessment, care planning and team assignments
Ensure appropriate delivery of services as identified in resident care plans by delegating, verifying and communicating verbal and written expectations to caregiving team members
Participate in on-going resident assessment and determination of care needs as required by State-specific regulations and Company's policies and procedures
Collaborate with, and monitor, external services providers to ensure the most appropriate and highest level of service is provided to each resident
Ensure compliance with OSHA, FDA and Fire safety standards relative to wellness systems and resident care
Other duties as assigned

SKILLS & KNOWLEDGE:

Must demonstrate the knowledge and skills necessary to provide care appropriate to the age-related needs of the residents served
The changes associated with dementia illnesses, how they affect the individual's ability to function, and the adaptive strategies that help maintain a resident's remaining abilities

EXPERIENCE:

At least one year of management experience in an assisted living or senior care setting
Candidates will be considered with caregiver certifications beneficial to the community and management experience
Prefer two (2) years' experience working with persons with dementia

CERTIFICATIONS:

Adult Basic First Aid
CPR

EDUCATION:

Associate's degree in a Health Care related field, Social Work, Psychology, or Gerontology is preferred
Prefer LPN license; Current state nursing license issued by appropriate state licensing agency; as required by law, attend in-service educations within the community in senior living preferred

WORK AREA AND ENVIRONMENT:

Works in all areas of the community
Moves intermittently during working hours
Is subject to frequent interruptions
Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances
Is subject to hostile and emotionally upset residents, family members, etc.
Works collaboratively with the on-site Executive Director who has ultimate operational control over the campus
Communicates with the maintenance personnel, nursing staff, and other department supervisors
Works beyond normal duty hours, on weekends, and in other positions temporarily, when necessary
Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.)
Is subject to injury from falls, burns from equipment, odors, etc. throughout the workday, as well as reactions from dust, disinfectants, tobacco smoke, and other air contaminants
Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses
May be subject to the handling of and exposure to hazardous chemicals

PHYSICAL AND SENSORY REQUIREMENTS:

Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people within the community
Must meet the general health requirements set forth by the policies of this community, which include a mental and physical examination
Must possess sight/hearing senses, or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met
Must be able to push, pull, move, and /or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet
May be necessary to assist in the evacuation of residents during emergency situations